Bannatyne York

• 5 Service
• 5 Quality
• 4 Satisfaction

I visited the spa recently with my partner and the facilities are very good and very clean. We had a couple of treatments a neck, shoulder, and back massage and a scalp massage both members of staff who did the massage were professional and did a good job. The only issue I had was the pool which seemed to be more like a leisure centre in its operations with kids swimming lessons and seemed to be open to the public which kind of ruins the relaxing ambience after a massage. Just a minor issue to what was overall a positive experience and I would return for the quality of the treatments and facilities alone.

Karl Benecke, Bradford

• 5 Service
• 5 Quality
• 5 Satisfaction

Early morning start for a very relaxing Elemis facial treatment followed by time in the relaxation room. We used the gym, swimming pool, steam room, sauna & Jacuzzi. The cafe serves breakfast, smoothies and lunch. We bought a delicious smoothie, then later had lunch which was also really nice. Overall a relaxing experience, we could take our time, not rushed, would visit again.

Joanne Mahon, North Yorkshire

• 5 Service
• 3 Quality
• 2 Satisfaction

On the whole it was pretty average and did not feel blissful. The massage was good, the pool facilities were average and it was crowded from club members. We had the lunch which was average as well. Jacket potato and soup seemed bog standard from the ‘blissful’ phrase. Seems excessive to hire towels and robes for £10, no moisturiser provided after swimming and generally felt uncomfortable. All the staff were very friendly and polite.

Lucy Johnson, York

• 4 Service
• 4 Quality
• 4 Satisfaction

A nice break, no issues with the spa itself or the staff. Pool was a tad cold but they all seem to be our days with cost of heating. Only complaint would be the lunch included in the deal was poor, baked potato or a soup or poached egg n salad that was it, we never bothered with it but could of saved a few quid there. Overall nice day spa and clean facilities.

Richard Roll, Gateshead

• 5 Service
• 5 Quality
• 5 Satisfaction

Really lovely facilities and great value for money. I used the gym, sauna, steam room and had a massage. The only slight criticism would be not being told to go to the spa (separate area) in your robe. I got fully changed back into jeans, as it's in a separate area to the pool / crossing the main foyer to get to it, and I then couldn't use the relaxation room. Super facilities and a great visit. Would highly recommend and will definitely go again.

Kate Hemingway, Holmfirth

• 3 Service
• 5 Quality
• 4 Satisfaction

Very good although I didn’t think my massage was as good as previous. My sisters was perfect.

Susan Phelan, Doncaster